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TOPIC: Duplex button and Recorder

Duplex button and Recorder 11 years, 1 month ago #7695

  • Chen Jin
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  • Fresh Boarder
  • Posts: 2
  • Karma: 0
Hi, I just purchased VCS7. Unfortunately, my duplex button keeps in gray. I can not see any sound input appeared on VCS. And if I open the VCS recorder then click the start recording button, it doesn't works as well. The only way to hear my voice is to open the comparator and record it in morpher option. My system is win7 64bit, I tried to change the Audio(advanced) potions already, but none of device seems to work.
I really need help!
The following user(s) said Thank You: Gabriella V

Re: Duplex button and Recorder 11 years, 1 month ago #7696

  • Gabriella V
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  • Administrator
  • Posts: 466
  • Karma: -26
Hi Chen,

Please check your Inbox for our detailed response.

Thanks you

Re: Duplex button and Recorder 11 years, 1 month ago #7701

  • Chen Jin
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
  • Karma: 0
I didn't receive any e mail yet

Re: Duplex button and Recorder 11 years, 1 month ago #7702

  • Gabriella V
  • OFFLINE
  • Administrator
  • Posts: 466
  • Karma: -26
After checking our database, it is said that our support email has been successfully sent to you on Wed, 9 Oct 2013



So, please check again and make sure that our email is not stuck in your Spam box and we recommend that you should add our audio4fun.com and audio4fun.net domain to your address list for not missing any of our email later.
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