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Troubleshoot the download

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After finishing purchase our product(s) and officially being our Premium Member, you will be provided a private account to access the Support Center for downloading and further activities.


Within the account validity, the download link will always be available and updated automatically. Therefore, downloading for new installation, reinstallation or upgrading to a latest build/version is a necessary and regular task.

This article serves as an introduction page of download Guidebook in which contains links to particular tutorials that will troubleshoot download problems.

Note: Before performing any download, make sure that your Internet connection is stable for not encountering any interruption; and it’s recommended to download when there is less activity on the Internet to achieve the highest download speed.

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