Customer Login

Download purchased software on Internet Explore browser

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This tutorial is a step-by-step instruction to ensure that customers will not get into any difficulties downloading purchased product(s) with Internet Explorer browser.

* About Internet Explorer:

Windows Internet Explorer 9 (formerly Microsoft Internet Explorer, commonly abbreviated IE or MSIE) is a series of graphical web browsers developed by Microsoft and included as part of the Microsoft Windows line of operating systems, starting in 1995.
Internet Explorer has been the most widely used web browser since 1999, attaining a peak of about 95% usage share during 2002 and 2003 with Internet Explorer 5 and Internet Explorer 6.
The latest stable release is Internet Explorer 9, which is available as a free update for Windows 7, Windows Vista SP2, Windows Server 2008, and Windows Server 2008 R2.

Click on the steps below to startExpand all | Collapse all

- Open Internet Explorer
- Go to //
- Click on Customer Login on the top - right corner of the page to expand the Login Area and fill in with your account details: Username and Password >> Click Login


  • Support account is only valid within the fully support service.
  • Tick on the Remember me checkbox if you want the browser to automatically log into your account next times.
  • Click on Forgot your password? or Forgot your username? in case you are not sure about your account detail.

- After successfully logging in, it automatically switches to Your License tab in which all your purchased product(s) information is archived.
- Choose the software you want to download.

- The product download link is embed under “Click here” text (1). Click it.
Note: You should notice the location of Registered Information (2) for later uses.

- When the Confirmation window pops up, select “Save File

- Wait until the download completes. Click Run to install the VCS_Diamond software